Statement of Thanks

Following a recent safeguarding concern raised within Plymouth CAST secondary schools, Glen Group worked closely and transparently with the Trust to ensure the matter was addressed swiftly, thoroughly, and in line with all required procedures. The situation was handled with professionalism and care, reflecting the importance both organisations place on safeguarding, accountability, and maintaining trust across school communities.

We would like to record our sincere thanks to Paul Fowler, Glen Regional Director, and Michele Thomas, Glen Regional Manager, for their exemplary and proactive support in addressing a recent safeguarding concern identified within Plymouth CAST secondary schools relating to the actions of a Glen Service Delivery Manager.

Both Paul and Michele responded immediately upon the concern being raised, acknowledging its seriousness, and taking prompt action to investigate further. Throughout the process, all appropriate safeguarding and governance procedures were followed diligently. The Trust’s Chief Operating Officer and Data Protection Officer, Tina Parkes, was kept fully informed through timely updates, providing reassurance that Glen were proactively and responsibly managing the matter.

Following a swift and thorough investigation led by Glen senior managers, Plymouth CAST was updated on the outcomes. All relevant staff were subsequently briefed, ensuring the concerns were addressed effectively and brought to a compliant and mutually agreeable resolution.

The Trust is grateful for Paul and Michele’s decisive leadership, professionalism, and commitment to safeguarding. Their actions demonstrated a clear understanding of the seriousness of the concern and a strong partnership approach in prioritising the safety, wellbeing, and confidence of our school communities.

Trust Services & Procurement Manager

Plymouth CAST Multi Academy Trust