Meet the Team
Dave Seaton
Chairman
Dave has had a successful commercial career spanning over 43 years holding senior executive positions within the Oil & Gas service industry (Schlumberger), Security industry (ArmorGroup International) and latterly within both the Support Services sector and M & A consultancy. Over the course of his ten years with ArmorGroup he oversaw it growing from an £100m turnover business operating in less than ten countries to a £300m turnover business operating in 38 countries when it was sold in early 2008. He is known for both his commercial and man management skills while having a comprehensive appreciation for operational issues and their challenges. The last twenty years has seen him active in the Support Service industry within the UK including leading an MBO of Resource Group a £ 120m t/o security and cleaning business, forming a start-up FM business in Scotland and in 2019 acquiring GLEN Group a then £15m t/o business based in Bristol. The latter has grown to be a £ 40m T/o Group following two bolt-on acquisitions and significant organic growth. Dave currently splits his time between Chairing and sitting on the board of several businesses including Ameroc ERW, UB Infrastructure, Glen Group, Ambrey Baker, Panacea Brokers – an insurance brokerage and leading the corporate finance function of Morphose Capital Partners – an FCA accredited M & A consultancy. Dave also Chairs Horseback UK a charity supporting disabled military personnel and has done since it was formed 17 years ago. Over the course of his career Dave has led on over 45 acquisitions and disposals both for companies he has managed and others he has been appointed to advise either as a director of Morphose Capital Partners or as a freelance consultant.
Ross Barnes
Managing Director
Ross has extensive experience within the facilities management and commercial cleaning sector. Throughout his career, he has developed a strong understanding of operational delivery, client relationships and business growth, helping to establish Glen Group as a leading independent provider of cleaning and support services. Ross is responsible for the strategic direction of the business, ensuring the company continues to deliver exceptional service, support its people and achieve sustainable growth. He particularly enjoys building strong client partnerships, developing talented teams and creating a positive culture where people can thrive. Under Ross's leadership, Glen Group has continued to strengthen its reputation for quality, innovation and customer service, while remaining true to its family values and commitment to its people. Outside of work, Ross is married with two children and values spending quality time with his family. A keen rower and runner, he enjoys keeping active and embracing new challenges.
Kim Stevens
Group Operations Director
Kim brings 35 years of experience in the commercial cleaning industry, much of which has been gained in senior operational roles. Her extensive frontline and leadership experience has given her a deep understanding of what it takes to deliver consistently high standards while supporting both clients and colleagues. In her current role, Kim leads Glen Group’s people and culture agenda and oversees compliance, health and safety, and quality. She is also responsible for the company’s back-of-house support teams and works closely with colleagues across ESG and sustainability, helping to embed responsible business practices throughout the organisation. Kim is passionate about creating a safe, supportive and positive working environment where people feel valued and have opportunities to develop. Drawing on her operational background, she brings a practical, collaborative and people-focused approach to her role, ensuring that strong governance and high standards support the delivery of excellent service. Outside of work, Kim enjoys travelling, discovering new places and supporting community and charitable initiatives. She values opportunities to give something back and make a positive contribution beyond the workplace.
EXPERTISE
Delivering Service Through Expertise and Innovation
Whether you require daily cleaning, grounds maintenance, specialist services, or complete facilities support, our experienced teams provide reliable, flexible, and high-quality services that help your environments remain safe, clean, and operational. From schools and universities to commercial offices and industrial sites, we adapt our services to suit your business, your people, and your priorities.
Robert Kennedy
Group Commercial Director
With more than 30 years' experience in the cleaning and facilities management industry, Robert has built an impressive career working with some of the sector's leading organisations, including Rentokil Initial, OCS, ISS, ICM and Compass Group's 14forty. Qualified to ILM Level 2 in Management and Leadership, he has spent the last decade leading high-performing teams and delivering significant business growth across both the private and public sectors. As Business Development Director, Robert leads Glen Group's business development activities across soft services and grounds maintenance. He works closely with the Client Solution Directors and operational teams to secure, mobilise and successfully deliver new contracts, while also supporting key account relationships and strategic growth initiatives. Robert enjoys the variety his role brings, particularly the opportunity to build long-term partnerships with clients and support the development of future sales professionals. He is passionate about coaching and mentoring his team, helping them achieve their potential while consistently exceeding client expectations. Throughout his career, Robert has contributed to several major contract wins, including multi-million-pound agreements with leading retail and hospitality brands. His expertise spans business development, relationship management, strategic planning and team leadership. Outside of work, Robert is a proud father of five grown-up children and enjoys a busy family life. A keen sports and music enthusiast, he is the lead singer in a band, a basketball coach and commentator, and enjoys karate and kickboxing. Fun fact: Robert once appeared on *The Chase* and made it all the way to the final round, where he narrowly lost to Anne Hegerty!
Michael James
Head of Finance
Mike is a commercially focused Finance Director with more than 11 years of experience in financial leadership, strategic planning and business transformation. He plays a key role in supporting Glen Group's continued growth, working closely with shareholders and the senior leadership team to drive performance, profitability and long-term success. As Finance Director, Mike leads the Finance, Payroll and IT Administration functions, overseeing financial strategy, budgeting, cash flow management, governance and business planning. He enjoys using financial insight to support strategic decision-making, improve processes and help the business achieve its goals. Throughout his career, Mike has successfully led multiple acquisitions and refinancing projects, strengthening business growth and financial flexibility. His expertise includes financial leadership, forecasting, business partnering, project management and operational improvement. Outside of work, Mike enjoys playing rugby, strength training and travelling. Passionate about personal development, he is always looking to challenge himself and pursue new goals, both professionally and personally.
Sam Andrews
Business Operations Director
Sam Andrews is an accomplished strategic leader with more than 32 years of experience in commercial cleaning, facilities management, operational leadership and business development. Since joining Glen in 2024, Sam has held overall responsibility for the company’s operational strategy and performance. She leads a team of Regional Directors, ensuring consistency, accountability and operational excellence across complex, multi-site cleaning operations. Working closely with the senior leadership team, she supports business growth, strengthens operational capability and ensures clients consistently receive exceptional service. Sam’s expertise includes strategic planning, contract mobilisation, client relationship management, workforce planning, budgeting, compliance, health and safety, quality assurance and continuous improvement. She has successfully led large teams and used KPIs and SLAs to improve efficiency, service quality and customer satisfaction. A former qualified BICSc Trainer and Assessor, Developing people has been central to her career. She has trained and supported operatives, supervisors and managers, helping them build their skills, confidence and leadership capabilities. Sam has mentored managers throughout their career journeys, supporting their progression into senior leadership roles and creating strong succession pathways within the organisations she has served. Sam combines strategic vision with extensive frontline experience. She leads with integrity, professionalism and a strong commitment to investing in people, raising industry standards and delivering sustainable success for Glen, its colleagues and its clients. Outside of work, Sam values family life and particularly enjoys spending time with her grandchildren. A devoted animal lover, she has three dogs and loves the outdoors. She also spends many weekends supporting her husband, Dave, from the edge of a muddy field, having watched him decide that his more mature years were the perfect time to take up Trials!
Paul Fowler
Regional Director
With more than 25 years of experience in the cleaning and soft facilities management sector, Paul has built his career from the shop floor through to senior leadership roles, developing a deep understanding of operational excellence, client service and people management. During his career, he has worked across commercial, education, local authority and private sector environments, managing large-scale contracts and leading high-performing teams. Paul originally worked with Glen Group from 2014 to 2021, progressing from Mobile Operative to Regional Manager. He then spent four years developing his experience further in senior leadership roles with Norse Group and Royal Mail before returning to Glen Group. Paul is responsible for a large portfolio and leads a team of Service Delivery Managers, Regional Managers and support functions across the Southern region. He works closely with clients and operational teams to ensure the highest standards of service delivery, performance and customer satisfaction. Passionate about people development, Paul particularly enjoys mentoring and supporting his teams to achieve their full potential while building strong, long-lasting client relationships. Known for his adaptable approach, loyalty and commitment to delivering results, he thrives on solving challenges and driving continuous improvement. Outside of work, Paul is a 2nd Dan Black Belt in Taekwondo and a former English Championship gold medallist. He is a keen animal lover and enjoys spending time with family and friends. Despite his tough exterior, Paul admits he is a soft touch when it comes to animal films and isn't afraid to shed a tear at movies such as "A Dog's Purpose".
Lucy Poole
Regional Director
With over 22 years’ experience in facilities management, I've had the privilege of working across both hard and soft facilities management, but what has always motivated me is working with people, solving problems, and helping organisations operate more effectively. Over the years, I've led large multi-site operations, managed multi-million-pound portfolios, and built strong, long-term relationships with clients across a wide range of sectors. Whether it's improving operational performance, leading teams through change, growing key accounts, or finding smarter ways of working, I enjoy bringing together the right people and strategies to deliver real, lasting results. I've worked with organisations in public sector, legal, manufacturing, logistics, pharmaceuticals, education, and critical infrastructure, so I'm comfortable stepping into complex environments and quickly understanding what matters most to each client. Every organisation is different, and I believe the best solutions come from listening first, building trust, and working collaboratively. For me, it's about far more than facilities management. It's about becoming a trusted partner—someone who understands both the operational challenges and the commercial objectives of a business, and who is committed to delivering practical solutions that create genuine, measurable value.
Richard Bateman
Regional Director
Richard is an experienced operations leader with almost two decades of industry experience and more than 15 years in management roles across logistics, hygiene services, and facilities management. He began his career with DHL in 2007, gaining extensive experience in transport and logistics before joining PHS Hygiene in 2018 as Head of Operations. In 2022, Richard joined Glen Group as an Operations Manager and has since progressed to Head of Operations and, most recently, Regional Director. As Regional Director, Richard is responsible for the operational and financial performance of the North region, leading teams to deliver exceptional service while driving business growth and client satisfaction. He thrives on the variety that each day brings and particularly enjoys building strong relationships with clients, spending time on site, and working closely with both cleaning teams and customers to understand their needs and support operational excellence. Richard's key areas of expertise include commercial contract management, operational leadership, and developing tailored service solutions that meet the unique requirements of different industries. His hands-on leadership style, combined with over 15 years of management experience, has enabled him to build high-performing teams and deliver consistently strong results throughout his career. Outside of work, Richard has been married to his wife, Amelia, for 11 years and is a proud father to Darcy and Jonah. Family life is at the heart of everything he does, and he enjoys spending quality time with them through holidays in America, family days out, and supporting the children's various clubs and activities. Richard is also an avid golfer and a dedicated Stoke City season ticket holder, making the most of every opportunity to follow his team throughout the season.
Kevin Johnson
Regional Director
Bio
Jane Kirby
Sustainability & ESG Manager
Jane has a wealth of experience working in environmental sustainability, ESG, social value and managing environmental certification programmes. Her passion for helping organisations improve their environmental performance and create meaningful social impact makes her a fantastic addition to the Glen Group family. Jane works closely with teams across the business to help develop the Glen Group ESG strategy, sustainability objectives, and social value commitments as Glen continues to build a responsible, sustainable, and forward-thinking organisation. Most at home where the trail begins, the horizon opens up, and nature has something new to reveal Jane is drawn to adventure and the quiet magic of the outdoors, Jane finds peace, inspiration, and a sense of purpose when connecting with the natural world. When not working, Jane is involved in projects which promote the restoration of nature and improve biodiversity.
Andrew Fisher
Quality & Compliance Manager
Andy brings more than 25 years of experience across facilities management, compliance and service delivery, having worked with multi-site operations and large-scale managed contracts in both the UK and Australia. His extensive background spans commercial cleaning, engineering environments and highly regulated sectors where quality, safety and performance are paramount. In his role at Glen Group, Andy is responsible for supporting safe, compliant and efficient operations across the business. He works closely with operational teams to drive quality standards, strengthen health and safety practices, and identify opportunities to improve performance and processes. Andy is particularly passionate about creating a positive safety culture and ensuring compliance is practical, effective and embedded into everyday operations. Outside of work, Andy enjoys football, snooker, quizzes and crosswords. He is also a keen reader and writer of crime and humorous fiction, enjoys producing music and has a particular interest in Asian cuisine. He jokingly describes one of his hobbies as carrying out "quality control" on beer! And finally, a few fun facts about Andy: he once rode down the famous golden escalator with Donald Trump a decade before his presidential campaign began, appeared in a Liam Neeson film, and has sold camera batteries to both Ronan Keating and Faye from Steps – although not at the same time!
Maryann Worsfold
HR Business Partner
Maryann joined Glen Group Ltd in October 2020 as an Operations Support Administrator. She later moved into an Employee Support role, gaining valuable experience in employee relations, HR processes and operational support. Driven by a desire to build her knowledge and develop her career in HR, Maryann completed her CIPD qualification and progressed into the role of HR Business Partner. Her journey with Glen Group has given her a strong understanding of both the operational and people-focused aspects of the business. Maryann is passionate about supporting employees, collaborating with managers and delivering practical HR solutions that benefit both our people and the wider organisation.
Alan North
Group Compliance Director
Alan brings a wealth of knowledge and experience to the world of compliance. He joined Glen Group following a career spanning 25 years in the British Army, 20 years with Compass Group, and 11 years as a senior trainer and auditor for a leading Certification Body. He is a qualified ISO Lead Auditor in ISO 9001, ISO 14001, ISO 45001, and ISO 50001, as well as a qualified teacher and trainer in these disciplines. More than 30 years of his career have been spent in and around the cleaning industry. While with Compass Group, Alan developed the initial Quality Management System for its Catering and Cleaning operations and helped achieve ISO certification across the entire UK portfolio — a major undertaking, with the initial certification audit lasting more than 100 days. At Glen Group, Alan has helped the business achieve certification to all four ISO standards, including ISO 50001:2018, making Glen one of the relatively few cleaning companies to achieve this energy management standard. He has also supported Glen in achieving Constructionline Gold, Safe Contractor, and numerous other certifications and accreditations. Fully qualified in Health & Safety, Environmental Management and Quality, Alan oversees compliance alongside Kim Stevens and is passionate about maintaining high standards and keeping Glen on the right path. Away from work, Alan is a keen gardener and enjoys watching sport, particularly golf and football. Fun fact: In 1994, while serving as a senior Warrant Officer (SSM), Alan accompanied the British Army Culinary Team to the Culinary Olympics in Frankfurt. The team won several gold medals and presented one to Alan in recognition of his advice and support.
Andrew Fisher
Quality & Compliance Manager
Andy brings more than 25 years of experience across facilities management, compliance and service delivery, having worked with multi-site operations and large-scale managed contracts in both the UK and Australia. His extensive background spans commercial cleaning, engineering environments and highly regulated sectors where quality, safety and performance are paramount. In his role at Glen Group, Andy is responsible for supporting safe, compliant and efficient operations across the business. He works closely with operational teams to drive quality standards, strengthen health and safety practices, and identify opportunities to improve performance and processes. Andy is particularly passionate about creating a positive safety culture and ensuring compliance is practical, effective and embedded into everyday operations. Outside of work, Andy enjoys football, snooker, quizzes and crosswords. He is also a keen reader and writer of crime and humorous fiction, enjoys producing music and has a particular interest in Asian cuisine. He jokingly describes one of his hobbies as carrying out "quality control" on beer! And finally, a few fun facts about Andy: he once rode down the famous golden escalator with Donald Trump a decade before his presidential campaign began, appeared in a Liam Neeson film, and has sold camera batteries to both Ronan Keating and Faye from Steps – although not at the same time!