Local Heroes - August

Each month, we shine a spotlight on the extraordinary efforts of our Local Heroes — and in 2026 we’re encouraging every member of the team to get involved. We’re delighted to continue receiving nominations from across our client sites.

Silvana Aguilar Guaman

ICON Group

“I wanted to take a moment to share some positive feedback regarding Silvana. I have been very impressed with her attention to detail — the cleaning standards across the centre have improved significantly, and it is clear that she takes real pride in her work. This has not gone unnoticed by the team, and it is making a meaningful difference to the environment at CCL. Please could you pass on my thanks and appreciation to Silvana for her continued hard work and commitment.”

— Feedback from management at ICON, received by Sam Andrews, following Silvana’s recent promotion to Site Supervisor

Jhoselyn Bedon Caizaluisa

Sopra Steria, London

“I would like to share good feedback about the housekeeping, Jhoselyn Bedon. It’s been great working with her, with her showing kindness and proactivity. I hope she continues doing a great job as she has done already, helping our team to get high-standard customer service as our client expects.”

— Feedback from CBRE, received by Regina

Sahra Ismail

Amentum Clean Energy

“Just wanted to let you know someone has come to Reception and said to me that they’re really impressed with Sahra’s work during the daytime shift. They said she works really hard and thoroughly, and it makes the office a lovely place to come to.”

— Feedback from Amentum, received by Joanna