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April 2024 Local Heroes

Updated: Apr 24

Local Hero is a celebration and recognition of those who go above and beyond.

Each of the nominated local heroes receive a £50 token of our appreciation as a thank-you for everything they do.

Steve & Tania Morgan

Sandra Raymond said: 

"Steve and Tania Morgan work on several sites across my area, they are fondly thought of on these sites, Steve is an avid handy man, he has made props for Enbourne Primary school when they needed things for the school play, he has gone over and above to help the clients on all sites he works at from painting, unblocking toilets, even doing the gardening to help out. Tania and Steve also volunteer at local animal charities collecting and delivery things needed.

Thank you both for your much appreciated effort in all that you do"


Sam Bucknell

Debbie Ford wrote:

"Sam daily goes above and beyond to ensure the cleaning at King Edwards runs like clockwork. She has weekly update meetings with the school to ensure whatever happens in the school diary, can be accommodated with the cleaning schedule. Sam runs a tight ship, but always on hand to support. I have weekly update meetings with Sam, where best practices are shared, and we go through any cleaning updates.

Sam is a credit to the business and, I have no hesitation in nominating Sam for the local heroes’ award.

Thank you, Sam, all your hard work and commitment does not go unnoticed."


Kay Hendry

Paul Fowler writes:

“Thank you Kay, your standards at Summercourt School are always really well maintained, happy client, happy manager”


Teresa Penny

Robert Kennedy writes:

“Teresa really stepped out of her comfort zone last week and supported the tender process for the new Burges Salmon contract.

This included supporting the entire bid process and attending meetings at the Glen head office to prepare a very detailed presentation.

Teresa has an amazing relationship with the Burges Salmon Bristol based team and is very highly thought of by several key people including FM leads and building managers.

Teresa always puts her staff first and personally rewards them for a job well done. She has designed a brilliant incentive scheme which includes a badge to wear, certificates and boxes of chocolates. Teresa also buys personal alarms for her staff, as they often leave site late at night.

The whole team has a WhatsApp group which they use to communicate and Teresa sends out regular updates on jobs well done around the prestigious Bristol offices.

She often attends site over the weekends to manage and monitor out of hours cleaning activity including, carpet and kitchen cleaning.

It is this proactive approach which has given Glen the opportunity to participate in global tender for two additional sites, London and Edinburgh which, if successful would be really exciting as Glen would partner Burges in all of their UK locations.”


Ariestia Gallacher

Jessica Rye wrote:

“Ariestia from Notre Dame always goes above and beyond expectations, completing extra tasks off her own initiative with a big smile. She is a true asset to the team and her site manager Laura, Thank you”


Lorraine Ricks

Diane Walker wrote:

“Lorraine works at the Saltway Centre where she always goes above and beyond in her duties and also brings in flowers from home to brighten up the tables in the staff rest room. I know the staff at site greatly appreciate her so thank you Lorraine for your dedication”


Sory Diallo & Makloako Soumahoro

Teresa Penny from Burges Salmon has nominated 2 of her ladies this month, Teresa said:

"Sory Diallo - I was given some great positive feedback from the front of house supervisor at Burges Salmon, Sory goes above and beyond in her work and maintains a high standard of cleaning.

Makloako Soumahoro - Mako is responsible for cleaning the Ready for Business  offices at Burges Salmon and ensures all the offices are clean and the equipment is set up and working ready for use.

Thank you Ladies”


Sue Wallington

Michael James wrote:

“I would like to volunteer Sue Wallington, she has done a fantastic job whipping the fleet into shape & helped huge amounts during the transfer from Zone Contracts to Phoenix Auto Body Repairs LTD, well done Sue”


Karen Bonner

And finally this month we sadly say goodbye to Karen.

Debbie Ford and everyone at Glen would like to thank Karen for all her hard work:

“Karen has worked at several premises over her 23 years’ service, and sadly today she leaves her cleaning position at Tamworth Library to take a position elsewhere, outside of the company.

I would like to thank Karen, for all your hard work and dedication and going above and beyond.

All the very best in your new job, they are lucky to have you!!”


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